Breakfast

8:00 - 8:30

Diego Rivera

Setting the stage: Analysis and insights + new research on member experience

·   Julie Fleischer, Chief Experience Officer, evermore

8:30 - 9:30

Diego Rivera 1 & 2

Sustainable product design: What does innovative product design look like and what does it solve?

·   Jonathan Holway, VP Medicare Product, Devoted Health

·   Abby Katabaro, formerly Product Leader, Medicare Advantage Blue Cross Blue Shield Michigan

·   Ari Grazian, SVP Health Plan Solutions

9:30 - 10:15

Diego Rivera 1 & 2

Break

10:15 - 10:30

The Power of Engagement and Loyalty: How do we borrow best practices around loyalty programs and apply them to health care

·   Trish Cox, Chief Experience Officer, Scan

·   Nancy Tao Go, Chief Marketing Officer, Devoted Health

·   Casey Bartolucci, Chief Commercial Officer, evermore

10:30 - 11:00

Diego Rivera 1 & 2

Health-Centered Retail meets Food-Centered Health

·   Holly Freishtat, Sr. Director, Milken Institute 

·   Daryl Risinger, President and Co-Founder, evermore

11:00 - 12:00

Diego Rivera 1 & 2

Lunch

12:00 - 1:00

Diego Patio